Privacy Policy

Your privacy is important to us. It is Swft Technologies Ltd’s policy to respect your privacy and comply with any applicable laws and regulations regarding any personal information we may collect about you, including across our website, swftconnect.com, swft.id, and other sites we own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

Swft Technologies Ltd collects and processes your personal information in accordance with this privacy policy.  This policy provides you with information regarding our obligations and your rights in compliance with the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

Swft Technologies Ltd whose registered office is at 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ, is a company registered in England and Wales under company number 13384114.  We are registered with the UK Data Protection Authority, the Information Commissioners Office (ICO) under registration number ZB406804.

Information That We Collect From You

Information that you provide to us directly might include personal information such as your name, email address, social media profiles, telephone numbers, images, job information and other personal details.

We may also collect non personal information that may identify you such as location, IP address, browser type, operating system and other details about the device you are using.

Transaction data refers to data that accumulates over the normal course of operation on our platform. This may include transaction records, stored files, user profiles, analytics data and other metrics, as well as other types of information, created or generated, as users interact with our services.

We consider ‘user-generated content’ to be materials (text, image and/or video content) voluntarily supplied to us by our users for the purpose of publication, processing, or usage on our platform. All user-generated content is associated with the account or email address used to submit the materials.

Please be aware that any content you submit for the purpose of publication will be public after posting (and subsequent review or vetting process). Once published it may be accessible to third parties not covered under this privacy policy.

How We Use Your Personal Data

We use your personal data to provide our services and products to you and process this under legal basis of consent or in performance of the contract.  This may include using analytics and business development research tools to manage and improve the service we offer. 

Where you have consented, we may also use your information to send you promotional offers and marketing.  You are free to withdraw this consent at any time.

We always respect your privacy. Your information will never be disclosed or shared with others beyond as stated in this privacy notice without your consent, unless required to do so by law.

Sharing or Disclosing Your Personal Data

Whilst we will never disclose or share your data with others without your consent, we use third party processors to provide our services; these companies will process or store your information on our behalf.

Our key third party providers are:

  • We use Amazon Web Services (AWS) to host our website and databases. For more information about AWS, please read their privacy policy at https://aws.amazon.com/privacy/
  • We use Google to provide us email, cloud storage and analytics services. For more information about Google, please read their privacy policy at https://policies.google.com/privacy
  • We use Stripe to process Payments. For more information about Stripe, please read their privacy policy at https://stripe.com/gb/privacy
 

We may also need to share your personal details with couriers to deliver products to you.

We ensure all processors acting on our behalf act in accordance with this privacy notice.  If you have questions regarding our use of third parties, please contact us at privacy@swftconnect.com

International Transfers of Personal Information

The personal information we collect is stored and/or processed almost entirely within the EU or United Kingdom by us or where we or our partners, affiliates, and third-party providers maintain facilities.

Where there are exceptions to this and these transfers must take place we will ensure the same high standard of protection for your personal data at all times.  This may include relying on adequacy agreements and standard contractual clauses.

Merger, acquisition or sale of all or a portion of company

If the Company is involved in a merger, acquisition or sale of all or a portion of its assets, the Company reserves the right to transfer personal and non-personal data to a party involved in the merger, acquisition or sale, to the extent such information is necessary to carry out the merger, acquisition or sale.

Your Rights under the GDPR

For individuals residing within the EU or UK under GDPR you have the right to access personal information that Swft Technologies Ltd processes about you.

You can request from us information about –

  • The personal data we hold about you
  • The categories of personal data concerned
  • The purposes of the processing
  • Details to whom your personal data has/will be disclosed
  • How long we retain your personal data
  • If we did not collect the data directly from you, information about the source
 

You may also request from us the following-

  • That we update any incomplete or inaccurate data about you
  • Request that we delete your personal data in accordance with GDPR
 

You may request we action your rights by emailing us at privacy@swftconnect.com

To ensure your data is protected, if we receive a request from you to exercise your rights, we will ask you to verify your identity before acting on the request.

Your Rights Under The California Consumer Privacy Act CCPA

If you are resident in California USA, you have the following rights.

Access and Control Over Your Personal Information

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you (also called a data portability request).
  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
    • sales, identifying the personal information categories that each category of recipient purchased; and
    • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
 

You also have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
 

Right to Non-Discrimination

If you have any questions or requests regarding your rights under the CCPA, please contact us at privacy@swftconnect.com

Please note that this Privacy notice does not apply to any information collected by us through any website or service that posts a separate privacy notice that does not incorporate this CCPA notice.

Security & Safeguarding Measures

All personal data collected is transferred and stored securely, using industry standard encryption protocols, and approved transfer mechanisms.  Please note however, that we cannot guarantee that the measures we maintain will guarantee the security of the information.

Our team is trained on the importance of Privacy and Data Protection and will adhere to our internal policies.

How Long We Retain Your Data

Swft Technologies Ltd only retains personal information for as long as is necessary.  For further details on our data retention periods please contact us.

Where you have consented to us to use your details for direct marketing, we will keep this data until you notify us or otherwise withdraw your consent.

Children

We do not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through our Services. 

Links to Other Web Sites

Our services may contain links to other websites not controlled or operated by Swft Technologies Ltd.  These links do not imply that we endorse these third-party sites. We recommend reviewing those sites directly for information on their privacy policies.

Cookies

A ‘cookie’ is a small text file sent from a website and stored on the user’s computer by the user’s web browser. Upon visiting a site that uses cookies, a cookie is downloaded onto your computer or mobile device.  The next time you visit that site, your device will remember useful information such as preferences, visited pages or logging in options.

Cookies are widely used to add functionality to websites, or to ensure they work more efficiently. Our site relies on cookies to optimise the user experience and ensure the sites services function properly.

We use Google Analytics to provide us statistics on website usage.  The only personal data divulged to Google is your IP address.  You can opt out of Google Analytics following the advice here – https://tools.google.com/dlpage/gaoptout

We use Facebook (Meta) cookies to optimize and build audiences for marketing campaigns, you can learn more about Facebook cookies and how you can control them at https://www.facebook.com/policies/cookies/  

Most web browsers allow some control to restrict or block cookies through the browser settings, however if you disable cookies you may find this affects your ability to use certain parts of our website or services. For more information about cookies please visit https://www.aboutcookies.org.

This policy is effective as of 08-Mar-2023

Privacy Policy last updated: 08-Mar-2023