Shipping & Returns

Processing Time

All custom orders are processed within 7 working days after receiving your order confirmation email. You will receive another email when your order has shipped and tracking information will be provided if available.

Shipping Rates

All orders are shipped via Royal Mail from the United Kingdom (UK). DHL/FedEx options available for international orders.

Tracking information for Europe and International orders will be provided once the items have been despatched.

DestinationEst. DeliveryCost
UK 1st Class1 working dayFree
Europe Tracked5 working daysAvailable at checkout
International Tracked7 working daysAvailable at checkout

If you haven’t received your order within 10 working days, please contact us at with your name and order number, and we will look into it for you.


For orders outside of the UK, Swft Technologies Ltd is not responsible for handling additional VAT and/or import duties charged.


We currently do not accept returns due to the technology involved and the use of personal information. Please reach out to us at and we will try our best to resolve any issues you may have.

In the event that your order arrives damaged in any way, please email us as soon as possible at with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.